Doso Support

Help with medication reminders, family sharing, purchases, and your data.

Contact support

Email support@mikolajpiech.com. Include your device model, iOS version, and what you expected to happen. Do not email medication details unless they are necessary to understand the issue.

Medication reminders

Open Doso → Settings and confirm Dose reminders is enabled for the selected profile. iPhone notifications must also be enabled in Settings → Notifications → Doso. Persistent follow-ups require the additional permissions requested by iOS.

Connected Family

Core medication reminders work without an account. Connected Family is optional and lets accepted household members synchronize selected medication profiles. Sign in from the Family tab, create a household or enter an invitation, and choose family-update or caregiver follow-up notifications separately.

Backups and reports

Settings includes a restorable JSON backup and a doctor-ready PDF report. Restoring a backup replaces the selected profile's medication data, so review the confirmation carefully.

Subscriptions

Open Doso → Settings → Doso Plus to purchase or restore access. Apple manages billing and cancellation in your Apple Account subscription settings. Deleting Doso data does not cancel an Apple subscription.

Delete local medication data

Open Doso → Settings → Delete medication data. This removes the selected profile's medications, dose history, and scheduled reminders from that device.

Delete a Connected Family account

Open Doso → Family → Connected Family account settings → Delete connected account and data. An owner deletion removes the household and its shared profiles, medication records, invitations, memberships, registered devices, and follow-up settings. A caregiver deletion removes that caregiver's access without deleting the owner's household.

If you cannot access the app, email support@mikolajpiech.com from the address associated with the account and request deletion.

Privacy

Read the Doso Privacy Policy.